Placing an order

In an effort to avoid miscommunication we ask that all orders be finalized by speaking directly to us by phone. To avoid long distance charges you may e-mail us with your order inquiry, (be sure to include your phone number), and we'll call you to complete your order. Inquiries sent via e-mail or fax will be answered ASAP subject to store hours.

Payment Methods

We accept Visa, Master Card, and Discover/Novus credit cards, personal checks and money orders. Orders paid by personal check will be shipped as soon as check clears. Credit cards will not be charged until your order ships. No COD orders are accepted.

Shipping
Most prices that we list on this site will include shipping unless otherwise noted. All orders will be shipped via UPS, Fed-EX, US Mail, or private carrier at our discretion. No COD orders accepted. We can ship many items overnight or 2nd day via UPS or Fed-EX if we have your order before noon. Call for prices.

Returns
If your item arrives with visible damage to the box, please refuse the shipment, and then contact us. We'll make arrangements to have a replacement sent out.

If your item is defective or damaged (no visible box damage), contact us immediately for a return authorization. We will get a replacement out to you as soon as possible.

If you are simply not satisfied with your item, contact us for a return authorization before sending it back. Returned items must have original packaging and in like-new, re-sellable condition to receive a full refund. Credit card purchases will be refunded the day we receive the returned merchandise. Check purchases will be refunded within 7 working days from the time we receive the returned merchandise.

NOTE- Special Order Returns will carry a mandatory 15% restocking fee, and shipping is nonrefundable on Special Order Returns.